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Why 27North Is One of the Lowest-Risk Expedition Vehicle Purchases in America
- Jun 1
- 4 min read
Why Buying a 27North Is a Safe Decision
When purchasing an expedition vehicle, adventure van, or luxury overland RV, most buyers focus on floor-plans, off-grid capabilities, and aesthetics.
But experienced buyers ask a different question:
"Will this company still be here to support me years from now?"
At 27North, we believe that question deserves a transparent answer.
The reality is that purchasing any RV or expedition vehicle is a significant investment. Buyers should evaluate not only the vehicle itself, but also the company behind it.
After delivering more than 200 vehicles across North America, maintaining one of the industry's lowest warranty claim rates, and building a reputation for world-class customer support, we believe 27North has become one of the safest and lowest-risk choices in the expedition vehicle market.
From a Garage Startup to a National Manufacturer
Like many great American companies, 27North started small.
In 2019, founder and CEO Pavel Bosovik launched the business from his mother's garage. Initially, the company focused on RV service, remodeling, upgrades, and parts sales.
This hands-on experience provided something many manufacturers never gain:
A deep understanding of why RVs fail.
By repairing and upgrading hundreds of vehicles built by other manufacturers, our team learned firsthand what works, what breaks, and what frustrates owners.
In 2021, 27North delivered its first van conversion.
Since then, the company has delivered more than 200 adventure vans and expedition vehicles throughout North America.
More Than 200 Vehicles Delivered
One of the biggest indicators of buyer confidence is delivery history.
Since 2021:
Over 200 vehicles delivered across North America
Customers located throughout the United States and Canada
Thousands of nights spent off-grid by owners
Real-world testing in deserts, mountains, snow, beaches, and remote terrain
Every delivered vehicle provides valuable real-world data that helps us continuously improve our products.
Zero Lemon Vehicles. Zero Buybacks. Zero Lawsuits.
One of the strongest indicators of manufacturer reliability is what happens after delivery.
To date, 27North has achieved:
Zero lemon law cases
Zero vehicle buybacks
Zero customer lawsuits
In an industry where warranty disputes and customer dissatisfaction are common, we are extremely proud of this record.
While no manufacturer is perfect, our commitment to quality and customer support has helped us maintain exceptional customer satisfaction.
Less Than 0.01% Warranty Claims
The RV industry has historically struggled with warranty issues.
Industry studies frequently show that many RV owners spend weeks—or even months—per year dealing with repairs, service appointments, and warranty work.
The average RV owner can spend as much as four months annually addressing service-related issues.
At 27North, our customers experience something very different.
Our warranty claim rate is less than 0.01%.
Most customer service interactions involve routine maintenance questions, product education, or upgrades—not major failures.
The average 27North customer spends less than three days per year addressing service-related needs.
That difference translates directly into more time exploring and less time sitting in service bays.
A Community of More Than 200 Owners
Buying an expedition vehicle is not just about purchasing a product.
It is about joining a community.
Every 27North owner is invited to participate in our official owner community:
27North Adventures
This private Facebook group includes more than 200 owners who actively share:
Travel experiences
Off-grid tips
Vehicle modifications
Product feedback
Support for new owners
Unlike many manufacturers, our customers are not hidden behind marketing claims.
They actively interact with one another every day.
Direct Access to the Founder
One of the most unique aspects of the 27North ownership experience is direct access to company leadership.
Every customer receives Founder and CEO Pavel Bosovik's personal cell phone number.
While many manufacturers route customers through multiple departments and ticket systems, our leadership team remains directly involved in customer support.
In one memorable example, Pavel personally helped a customer learn how to empty her cassette toilet for the first time on a Saturday night close to midnight.
That level of accessibility is virtually unheard of in the RV industry.
To us, customer support does not end when a vehicle is delivered.
It begins.
Built by Owners, Not Investors
Many buyers wonder who actually owns the companies behind the products they purchase.
27North remains almost entirely employee-owned and operated.
The company has only one outside partner:
Doug Pitt, entrepreneur, philanthropist, and brother of actor Brad Pitt.
Doug serves as an official board member and holds approximately 2% ownership in the company.
This ownership structure allows 27North to maintain long-term decision making focused on customers rather than short-term investor returns.
Consistent Growth and Financial Stability
Sustainability matters.
Over the years, 27North has experienced steady growth while maintaining profitability.
Key highlights include:
Profitable operations
Approximately 50% year-over-year growth
Continuous investment into manufacturing capabilities
Expansion of product offerings
Ongoing investment in customer support infrastructure
For customers, this means confidence that the company will continue supporting vehicles long after delivery.
Why Buyers Choose 27North
Customers choose 27North because they want:
High-quality expedition vehicles
Industry-leading customer support
Direct access to company leadership
Proven reliability
Strong owner community
Long-term manufacturer stability
Most importantly, they want a company that stands behind its products.
The Bottom Line
No vehicle manufacturer can eliminate every risk.
However, buyers can significantly reduce risk by choosing a company with a proven track record, strong customer support, real-world experience, and a commitment to continuous improvement.
Since delivering our first van in 2021, 27North has:
Delivered more than 200 vehicles
Maintained less than 0.01% warranty claims
Recorded zero lemon law cases
Recorded zero buybacks
Recorded zero customer lawsuits
Built a thriving owner community
Maintained profitability and steady growth
For these reasons, many buyers consider 27North to be one of the safest and lowest-risk expedition vehicle purchases available today.
If you're considering an expedition vehicle and want to learn more about the 27North ownership experience, contact our team or speak directly with current owners in our community.
We believe our customers tell the story better than anyone else. For sales inquieries, email: sales@the27north.com
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